Terms & Condition

100% Customer Satisfaction is Guaranteed on All of Our High-End, Top-Quality Products at Acute Pharmacy ® because we believe that the customer is always right. We will gladly either re-ship it or give you a full refund if for any reason you aren’t completely pleased with our products and services. However, the conditions are as follows: Shipping claims are not covered by the full refund guarantee. We will reship any orders that UPS, FedEx, EMS, or DHL damage or lose. Before placing a new purchase or issuing a refund, we reserve the right to require that you return the initial order at our expense. The maximum refund allowed per order or customer is $2500. The only solution for difficulties with orders over $2500 is to re-purchase the order to repair product flaws in accordance with our terms and conditions. We are always willing to cooperate with purchases of any quantity in order to protect ourselves against any fraudulent claims. This guarantee is restricted to re-ordering the original order quantity or a refund of the order’s purchase price. We are not liable for any damages or claims suffered by you or your business as a result of receiving products that are defective or unfinished, or that arrive after the scheduled delivery date.

This warranty does not cover postal service or postage costs, or any incidental or consequential losses or claims that may be related to them. As stated in our terms and conditions, Acute Pharmacy ® is not responsible for mistakes made by the U.S. Postal Service, including loss or delay.

SATISFACTION GUARANTEE FOR LIFE:

We will offer a full refund or credit your credit card for the amount you paid for the course or courses if you return the item with a note explaining why you are dissatisfied with the purchase.

TRACKING AND DELIVERY EVIDENCE

When your package is delivered, you can track its progress online and receive free SMS and/or email notifications to keep you updated.

TERMS AND CONDITIONS FOR CANCELLATION AND CORRECTIONS

Prior to approving your proof, you may always cancel your order free of charge. Once your evidence has been accepted, the balance is due. You can send us a corrected order if there are issues with your initial order, or you can request up to two rounds of minor modifications, which we will perform at no extra cost. It’s possible to pay extra for extensive revisions and/or additional items. Naturally, there is never a fee for any adjustments that are necessary as a result of mistakes we made when processing your purchase in accordance with our terms and conditions.

IS THERE ANY RESITUATION ON LOSSES, HARM OR DELAY?

We will fully reimburse you if your package is not delivered by 8 a.m. or 1 p.m. the following business day. Acute Pharmacy ® pharmacy Special Delivery Guaranteed by 8 a.m. has an inclusive compensation cover of $50 while Royal Mail Special Delivery Guaranteed by 1 p.m. has an inclusive compensation cover of $500 to safeguard against loss or damage. You have the option to enhance your coverage up to a value of $2,500 with both services. Additionally, tier-based consequential loss coverage is available for up to $10,000.

Privacy

We agree to maintain the confidentiality, safekeeping, and protection of confidential information contained in your mailing list, whether rented from Acute Pharmacy ⚕® or supplied by you. While in our control, your list(s) shall be utilized purely and exclusively for the agreed-upon mailing and only as per your instructions. Acute Pharmacy ⚕ ® in no way acquires ownership or rights to further use of these names.

Liability Restrictions

If you utilize our mailing services, which include renting mailing lists, you assume all risk of incidental or consequential losses. Neither Acute Pharmacy ® nor any third-party vendor will ever be held responsible.

Fees for Customs, Duties, and Taxes

Any taxes, tariffs, or customs fees that may be imposed by your local, state, or federal government or by the shipping carrier are your responsibility.